Surveying with Professional Accountability
RICS regulation brings professional standards, ethical practice and defined consumer safeguards to our work.
What RICS Regulation Means
RICS regulation brings professional standards, formal oversight and defined routes for raising concerns. It is a meaningful safeguard, not a guarantee that every defect or future event can be identified.
Regulatory Oversight
RICS regulation provides professional oversight, while the firm’s complaints procedure includes access to independent alternative dispute resolution.
Professional Standards
Every qualified member meets rigorous education requirements and ongoing professional development obligations.
Ethical Accountability
Bound by the RICS Code of Conduct requiring independence, competence, and integrity in all engagements.
Consumer Protection
Professional indemnity insurance and formal complaints mechanisms provide important safeguards if something goes wrong.
Standardised Reports
Reports prepared under the applicable RICS Home Survey Standard follow a clear, consistent framework for condition advice.
Red Book Valuations
RICS Registered Valuers prepare Red Book valuations for the purpose, client and intended users agreed before instruction.
Your Complaints are Heard
RICS-regulated firms must maintain a complaints handling procedure. If a complaint is not resolved by the firm, that procedure includes access to an independent alternative dispute resolution provider.
JBS Surveying welcomes transparency and works within applicable RICS professional and conduct requirements. The complaints process and professional indemnity insurance are important parts of that framework.
- Published complaints handling process
- Independent alternative dispute resolution
- Professional indemnity coverage
- RICS regulatory oversight
Code of Conduct Principles
Independence
Free from conflicts that bias advice
Competence
Qualified and continuously updated
Integrity
Honest reporting without compromise
Confidentiality
Your data is secure and protected
RICS Registered Valuers
Beyond RICS regulation, registered valuers hold specialist qualifications for formal property assessments.
Red Book Valuations
The RICS Valuation – Global Standards (Red Book) sets mandatory requirements for valuation work within its scope. RICS Registered Valuers work within RICS quality-assurance requirements for that work.
- Private valuations
- Probate valuations
- Shared ownership valuations
- Matrimonial valuations
- Specialist valuations
Purpose and Reliance Matter
- Intended users – The client and anyone entitled to rely on the report must be identified
- Purpose – The valuation basis and reporting must suit the agreed instruction
- Lenders – Many appoint their own panel valuer; requirements should be checked first
- Tax and legal matters – The report must be commissioned for the relevant purpose and may be reviewed or challenged
Experience Regulated, Professional Surveying
Your survey matters too much to leave to chance. Let's discuss how professional standards and the right scope can support a well-informed property decision.